Online reservation of Eden spring resort Essay

RATIONALE OF THE STUDYThe web has become an opportunity for the marketers to add value to products and emoluments. The phenomenal causeth and rising of the popularity of the meshwork and the conception Wide Web has become a key to attract much than consumers and stage businesses to l palliate the benefits of Electronic calling (E-commerce). This E-commerce is sited as any form of business transaction in which the parties interact electronically rather than by somatic ex channels or direct physical contact (Aldin, Brehmer & Johansson, 2004). This has transformed the traditional commerce and enhanced sales and exchanges of merchandise and entropy. It is not hardly considered as wiz entity of technology but a combination of technologies where exertions, processes, business st ordaingies atomic number 18 needed to do business electronically.The accessibility of goods and usefulnesss with the click of a fawn is changing the global setting. It is critical for companies to know how do they attract customers to their website, acquire them to turn into paying customers and too retain them in returning to your website. Online communications techniques apply to achieve goals of brand aw arness, familiarity and favorability and to influence purchase intent by encouraging users of digital media to visit a web site to engage with the brand or product and ultimately to purchase online or offline do traditional media channels such as by ph sensation or in-store (Chaffey, 2009). In the Philippines, e-commerce is mostly beness implemented by major retailers and international corporations for bank-to-bank exchange.A number of Business-to-consumer transactions give birth emerged through the years such as auctions, online shop, and online banking (Lacson, Pasadilla, 2006). This just shows that Filipino businesses welcome this naked as a jaybird opportunity in selling goods since 16% of the population is using Internet. This new marketing strateg y allow not only benefit those big companies but to a fault the small businesses who backsidenot afford to advertise their products. Just by creating a website in a very affordable cost would make the business grow in terms of sales and enhance the company image as wellhead.As summer is fast flacking, allone wants to relax and spend quality term with their family and abide a bun in the oven fun at the same time. One of these relaxation sessions that pull up s sign ups come in mind is come out of the closeting, nature-tripping and swimming.enlightenment outpouring fix was think to be for private use only. Family pull togetherings, special occasion and n archaeozoic(a) invited family friends. only when as the time passed, they developed it and made it a business, a furbish up, and as this resort started, many hoi polloi may it be local or foreign appreciated the beauty of the resort. The nature, the pot, the fresh air, the peaceful and quite surround enticed them so much that they want to come binding and bring unparalleled state from them to enjoy the same experience that they had.When their business started, we be out that the personnel of the enlightenment squinch Resort theyve been using a manual arriere pensee every time they dupe customers. we notice that the customers of the resort are having a hard time on how to mute the resort like birthday parties, weddings, family reunion and variant kinds of occasions. So our proposition is to the highest degree the web based reticence of Eden Spring Resort. by call ups of this explore, we may be able to help the resort in the enhancement of their business in order for them to have many costumers and also they leave alone have an organized filing of the different transactions.STATEMENT OF THE PROBLEM through this look for fox, we may be able to help the resort in their business and also to provide a hassle-free reservation for their customers. The aspects that are related to to this explore are the organized filing of reservations made by the customers, the take aim of the administrators calculating machine literacy, assisting the management of the resort to be able to attain a smooth and dustatic operation and procedures, to provide a dependable and accessible reservation organisation that exit ensure their clients a quality service, the availability of management staff with related training and noesis in innovative development technology that impart periodically update and improve service provider capability to sustain a quality and dependable internet connection. This write up seeks to answer the following1. What are the possible transactions of the Eden Spring Resort that drive out be improved using the online reservation?2. What are the needed information requirements of Eden Spring Resort in terms of2.1. Checking-In and out of knobs to rooms2.2. Reservation of different kinds of occasion (Birthdays, Weddings, day of remembrance etc.). 3. What are the acceptance level of the developed online reservation of Eden Spring Resort in terms of3.1. Perceive of usefulness and3.2. Perceive of ease of use?SIGNIFICANT OF THE STUDYNowadays, computer plays an central role in our life, most especially to the people that are having their business. There are the people who pull up stakes benefit on our research farm Owner. They exit have an organized file with a complete data that they will be needed in the reservations. Employees. Their work will be much easier and faster. establish inquiryers. This study will help them develop and improve their knowledge that they have learned and skills that they experience. This will also served as one of their requirements in sledding this level. Future Researchers. This will serve as their supernumerary reference for their research. kitchen range AND LIMITATION OF THE STUDYThis study focuses on the online reservation of the Eden Spring Resort. The researchers will interview the own er and the usageees, and also we will give approximately questionnaires so that we can gather informations that we will need. This study will be conducted in the Eden Spring Resort, located at Sitio Tab-ang, Barangay Pagatban, Bayawan City, Negros Oriental Philippines and this study is limited only for the year 20142015. The answering of this study are the owner and the employees of the said resort.DEFINITION OF TERMSElectronic Commerce (E-commerce) commonly known as E-commerce or eCommerce, is trading in products or services using computer networks, such as the Internet. Electronic information Interchange (EDI) is an electronic communication ashes that provides quantitys for exchanging data via any electronic means.THEORETICAL FRAMEWORK OF THE STUDYThe theoretical framework of this study will be anchored on the rapid application development (radian) of James Martin (1991). Rapid application development (RAD) is a response to processes developed in the seventies and 1980s, s uch as the Structured formations Analysis and Design Method and otherwise Waterfall models. One of the problems with these methodologies is that they were based on a traditional engine room model apply to design and build things like bridges and twists. software program is an inherently different kind of artifact. Software can radically change the entire process used to solve a problem. As a result knowledge gained from the development process itself can feed back to the requirements and design of the solution. The waterfall solution to this was to try and rigidly define the requirements and the final cause to implement them and have a process that discouraged changes to either.The new RAD approaches on the other hand recognized that software development was a knowledge intensive process and sought to develop flexible processes that could take advantage of knowledge gained over the life of the project and use that knowledge to reinvent the solution. (Martin, 1991) As Shown in figure 1 there are four phases in RAD, they are Requirements Planning Phase, user design phase, twirl and cutover. Requirements planning phase combines elements of the system planning and systems analysis phases of the Systems Development carriage Cycle (SDLC). substance abusers, managers, and IT staff members discuss and agree on business call for, project scope, constraints, and system requirements. It ends when the team agrees on the key issues and obtains management authorization to restrain.During the exploiter design phase, users interact with systems analysts and develop models and prototypes that represend all system processes, inputs, and outputs. User Design is a continuous interactive process that allows users to understand, modify, and eventually applaud a working model of the system that meets their needs. The terzetto phase is building phase which focuses on program and application development task. In RAD, however, users continue to participate and can still hint changes or improvements as echt screens or reports are developed. Its tasks are programming and application development, coding, unit-integration and system testing.The coating phase is cutover phase. Thisphase resembles the final tasks in the SDLC implementation phase, including data conversion, testing, transition to the new system, and user training. Compared with traditional methods, the entire process is compressed. As a result, the new system is built, delivered, and placed in operation much sooner. This approach will help us in developing our system that will help the Eden Spring Resort in their online reservations.FIGURE 1 Theoretical material of the StudyCONCEPTUAL FRAMEWORK OF THE STUDYalternatively of using manual system that can cause a vast compilation of data using file cabinet of which is time down for the personnel in searching and retrieving a certain file. The researchers therefore suggest the use of a system which will help the management in terms of the ir transactions. The conceptual framework of the Online Reservation of Eden Spring Resort is presented below. The first phase is the requirements planning phase, the first thing that the researchers will do is to differentiate the different transactions of the Eden Spring Resort. However, the researchers already key the common problems occur in their current system before the material study begins. Because of the problems identify, the researchers proposed a system that will help them. After the researchers identified the different problems and the different transactions, the researchers will identify the needed requirements on every transaction to be use in developing a system.The researchers will also interview the owner and the employees to know how their transactions are being conducted. The second phase is the user design phase, the information that the will be gathered in the requirements planning phase will be used in making the user design of the system. The information ga thered will be the bases in determining the inputs and outputs of the system. Researchers will also include the full stop of the information so that users will be picketd upon using it. The third phase is the construction phase the researchers will start creating the program for the system and documenting as well. The documentation will serve as a guide on how to use the system.System testing will be done also while in this phase. Users can suggest some changes or improvements while the system is being developed. The last phase or the aside phase is the cutover phase, researchers will letthe users test the program to observe some errors and eliminate them to make the system work successfully and to meet the needs of the user. Users can still suggest some changes or improvements while the system is being tested. After it will be tested and no more errors or bugs were found, the system will now ready for deployment.FIGURE 2 Conceptual Framework of the StudyREVIEW OF RELATED LITERAT URE AND STUDIESThe application of the Internet in the business world has become a major trend in practice and generated a hot stream of research in the recent literature. The Internet, as a collection of interconnected computer networks, provides free exchanging of information. Over 400 millions of computers or more than 400,000 networks worldwide like a shot are communicating with each other (Napier, Judd, Rivers, and Wagner, 2001). As such, the Internet has been decorous a powerful channel for business marketing and communication (Palmer, 1999), and for new business opportunities as it is often called as e-business or e-commerce today (Schneider & Perry, 2001). This new e-business or e-commerce virtual marketplace allows small companies competing with business giants by just having a better web presentation of their products/services.Under the same wave, online customers can enjoy a wider choice of products or services, more competitive prices, and being able to buy their favor ite items/services from the sellers located thousands miles away. It provides communication in the midst of consumers and companies and through Electronic selective information Interchange (EDI), buyers and sellers can exchange standard business transactions such as invoices or purchase orders with remarkable ease. The role of website quality in attracting online betrothals and empirically test their proposed model with latent dwell customers. Authors indicate that information completeness and ease of use are important determinants of website quality. (Jeong et al.2005) harmonise to the study of airfare reservation system, airfare reservation systems over attributes like information quality, system use, system quality, services quality, and customer loyalty. Their results show that North American-based websites surpass Asian-based ones.(Law and Leung 2002)The online booking in the hospitality industry (includingHotel/motel, airlines, change of locations packages, etc.) is inc reasing at a very rapid speed recently, especially at the lower rate end. (Deegan & Horan, 2003) The hotel industry is certainly full aware of this trend and fully will to contribute its share in this effort. In fact, the industry has realized that during those early forays into cyberspace, the industry didnt view e-booking strategically (many hotels simply considered online room bookings at the time as a way to pick up additional business by selling distressed inventory through those online hold out agencies), and handed over too much control of inventory and determine to those third party online travel agencies. Now the industry is in the mucilaginous position of trying to take back the reins subsequently early shopping patterns have been established. While the pressure to sell their inventory rooms online will be continuing, the industry has developed its new online strategy variant to get a better grip on this emerging marketing channel. (Jiaqin Yang, Jan Flynn & Krista And erson) Online hotel reservations are becoming a very popular method for booking hotel rooms.Travelers can book rooms from home by using online security to protect their privacy and financial information and by using several online travel agents to compare prices and facilities at different hotels. People can book instanter on an individual hotels website. An increasing number of hotels are building their own websites to allow them to market their hotels directly to consumers. Non-franchise chain hotels require a booking engine application to be attached to their website to permit people to book rooms in real time. One advantage of booking with the hotel directly is the use of the hotels full cancellation policy as well as not needing a deposit in most situations. (John Burns) According to Stuart study entitled International Reservations Systems Their Strategic and Operational Implications for the UK Hotel Industry, presented expatiate of the method and results of an investigatio n of the role and influence of international reservations systems within the UK hotel industry.The research comp leavend three questionnaire surveys of the use of computer reservations systems and distribution services by UK hotels. These were canvass and produced an indication of general use of systems and the contribution which these currently make to hotel groups and consortia. The work also included a study of developments in access methods and changes in buyer behavior as observed by representatives of computer reservation anddistribution system, travel agency, hotel representation and intermediary companies. (Stuart 1995)According to this study, the system allows the thickenings to do their booking online by them self. Some of task that the system can do are providing a query for arriving date and the length of staying, providing the number of On rooms, view all available rooms and provides user the ability to fill one or more of them, arrangement the number of on rooms, v iew all available rooms and provides the user the ability to choose one or more of them, recording kind of guests and how many going to be in the single room, providing the cost of booking, asking the users if they want additional service such as, dinner or breakfast, storing the guests detail like, name, address and telephone, asking the user for confirmation, final confirmation views with the detail of booking and the guests can review or cancel the booking. (Louw, Door Janne, 2006) 658 Apartelle Online Reservation System, short term base lodging is the main(prenominal) reason that a hotel has been established.In the Philippines, wherein many foreign people go and have a vacation, hotel is always their first destination to have relaxation after long hours of travel in an airplane. Because of the rapid increment of foreigners visiting the Philippines for a vacation, a common sight is the establishments ad modern hotels for competitive advantage. The 658 Apartelle Online Reservat ion Management System is not only a database for guest list but also an online reservation system, where potential guest can have online reservation which will automatically be sent to the database of the 658 Apartelle. Based on the proponents observation and interview, they have found many problems such as time consuming logging of the guest list names to the log book, difficulties in making reservations and difficulties in retrieving information on their previous guests because of the papers that are scattered everywhere and misplacing of the guestless records. (Bituin Abi, grand 2010)A resort is a place used for relaxation or recreation, where visitors are being attracted to take their holiday or vacation. It refers to places, towns or sometimes commercial establishments operated by a single company. On the other hand, a hotel is differentiated as an establishment that provides paid lodging on a short-term basis. Computer programmers are continuously developing a systemapplicati on to better serve resort or hotel guests because some hotels and resorts are becoming fully automated while others are still striving for the similar setting. The researchers introduce a LAN-Based Reservation with Billing System for Hacienda Gracia Resort and Hotel to improve its reservation and billing system. The advent of new technology gave rise to easy and hassle-free interaction between and among humans. This is why most hotel and resorts prefer to employ computerization in their business. (Lagman , September 2012)RESEARCH METHODOLOGIESThis section includes research design, research environment, research respondents, and data gathering procedure, research instrument and statistical sermon of the study.Research DesignThe researchers used the descriptive method in which the employees and the owner are the respondents in the Eden Spring Resort. This method will be used in acquiring the response of the questionnaire and interview as the main tools in gathering the desired inform ation that is needed for the study and acquire the responses of the respondents regarding the information for the development of the online reservation of Eden Spring Resort.Research purlieuThis study was conducted at the Eden Spring Resort that was located in the Sitio Tab-ang, Barangay Pagatban, Bayawan City, Negros Oriental Philippines. The owners of this establishment are Mr. Dominador Torillo Ortaliz also known as Dennis and Mrs. Elizabeth Nodado Ortaliz also known as Beth. Eden was a combination of the names of the owners, Elizabeth and Dennis. They started constructing the Eden Spring Resort in mid of February but they started their business on June 14, 2012.Research RespondentThe owner and the employees will serve as our respondent of our study. They are the one who will be frequently using the system. info Gathering ProceduresAfter asking permission to the owner of the establishment, we will be giving the questionnaires to the owner and the employee, we will also conduct an interview to them about the different problems encountered by the resort.Research InstrumentsThe tool used by the researchers to gather the informations needed is the questionnaires. The questionnaires are used to gather some data to the management of the resort regarding the current reservation or different transactions made by the Eden Spring Resort.Statistical discussion of the StudyThis research study will use weighted mean formula in determining the acceptance level of the developed computerized recording system.WhereWX = weighted meanf = frequencyx = valuesn = total number of respondentsORGANIZATION OF THE STUDYThis study will have (2) parts. Part 1 contains the Thesis write up which consists of three (3) chapters. Chapter I presents the problem and scope of the study. This covers the Rationale of the Study, Statement of the Problem, Significance of the Study, Scope and boundary of the Study, Definition of Terms, the Theoretical Framework of the Study and its Schematic Di agram, Conceptual Framework of the Study and its Schematic Diagram. It also discusses further on the Review of associate Literature and studies of the research problem. It explained the research methodology, which comprises the Research Design, Research Locale, Research Respondents, Research Instruments, Data Gathering Procedure, and Organization of the Study.Chapter II includes the Presentation and Analysis of the Data Gathered from the respondents. The Data were presented in tabular form which were analyze and used as basis were implications can be drawn.Chapter III was the summary of Findings, Conclusion, and Recommendation, after which the program design.Part 2 contains the System Design, Flow Chart, Data Dictionary, and SystemRequirements.